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BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Go into the buying experience eyes wide open, set proper expectations and apply my tips here and undoubtedly a showstopper awaits for every occasion. No look inspires confidence like finding a dream dress for a steal – and having some extra cash to splurge on the perfect accessories. JJ‘s House positions itself as a budget-friendly online destination for formal fashion.
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Petite to Plus Size
Upon checking, the dress you bought from us is a final-sales one. Each Sample item has been visually inspected, cleaned, and refurbished. Yes, according to our return policy, all Sample Sale items are final sale and not returnable or exchangeable. We appreciate your understanding of this issue. It’s beautifully put together with a flawless finish. I have purchased this to wear at my son’s wedding and after looking at numerous mother of the bride or groom outfits, JJ’s house shines brightly.
Business ProfileforJJ's House
Picking the dress for bridesmaids can get pricey depending on how many bridesmaids you have, but luckily, JJ’s House offers super affordable and cute bridesmaid dresses. This is definitely an issue, but luckily it doesn’t seem like shoppers have order issues very frequently. Shoppers also aren’t happy with the return policy, especially restocking fees. JJ’s House is an online retailer that primarily offers dresses for weddings and other special occasions. The website is easy to navigate and it is easy to purchase from. I've yet to receive the email so I'd say communication with jj's house isn't the best / doesn't get you very far.
How to cancel an order on JJ’s House?
Spending on pricey dresses when you are part of a bridal party can be an enormous burden, so access to such a convenient site is a definite relief. At this time, they do not provide a free shipping label for buyers to use. To initiate this process, you must sign into your account or reach out to JJ’s House for further information. Before you head over to checkout, it’s worth noting that I did uncover some negative remarks online that are important to discuss. I’ll be sure to go over any potential red flags next in this JJ’s House review. High product quality is a salient point found in almost every dress description on JJsHouse.com.
BBB Reports On
Although the company is worldwide, JJ’s House sources its dresses from Hong Kong, China. Happy with the dress, comfortable and elegant... Unused Coupon Set can be refunded at any time, allowing you to participate in the activity again as long as you meet the conditions.
I received a polite email reply suggesting the appropriate size for the wrap. The wrap is for my mother and it fits perfectly fine on her. I am very satisfied with the dresses and how they are made. I would highly recommend JJ's for any special occasion dress. I paid for three sample dresses to try on so I wasn't surprised by the fit.
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All of our dresses are made to order, whether you ordered a standard or custom size, both require tailoring time. Tailoring Time is displayed on each dress's product page. If you've already placed an order, your estimated delivery date is in your Order Confirmation email. Or you can find it on the Order Details page via this link. Once your order has been shipped, we will email you a confirmation and tracking number with updated delivery information. Alternatively, you can retrieve the tracking number on the order details page via this link.
Positive highlights
Ordered a customised measurement prom dress and it’s a great fit! Fabric is of good quality and you can order swatches beforehand too. Arrived promptly and customer service is really helpful and friendly. We would highly suggest you contact our customer service team for help if there's anything wrong with your order.Thanks for your time. We're pleased to hear that the items met your expectations in terms of description. However, we apologize for the inconvenience caused by the delay in postage and the confusion with the delivery notifications.
Excellent On-Line Dress Shopping
Please be assured that we always strive to offer products of high quality and good customer service. If you are unhappy with the product you received, you can contact us back and get the full refund. If you have any questions, you can contact us via Our staff will offer a satisfactory and accurate answer for you.
After they’ve been made, the speed of the shipping depends on which package you pay for. For example, expedited shipping takes 3 to 6 days, standard shipping takes 5 to 8 days, and super savings takes 15 to 30 days. The JJ’sHouse wedding dresses, according to the customers, come in looking the way that they’ve been advertised. The retailer offers dresses with stunning fabrics like lace, tulle, chiffon, satin, and more! For the most part, customers say the quality is wonderful, but we definitely recommend looking at the reviews provided on and off the JJ’s House website. It takes approximately 3-15 business days to receive your order, though some items can be shipped in one day.
By creating an account, customers can make purchases from the website in addition to receiving promotions for JJ’sHouse coupons or offers. In fact, JJ’sHouse even offers weekly deals like 75 percent off more than 600 items in the store. I purchased now a total of six dresses, two for my mother and four for my self.
I knew where my dress was in every stage of development. I would recommend this company to anyone and have already done that. JJ’sHouse accepts Visa and MasterCard in addition to PayPal and a number of other payment options. They also offer maternity bridesmaid dresses, junior bridesmaid dresses, and dresses for wedding guests.
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